Sarah
Hall (née Lord Ferguson)
Sarah completed her Bachelor of Science (Honors) in Kinesiology at Simon Fraser University (2013) and then graduated with her Master's of Physical Therapy from the University of British Columbia (2015). Since graduating, She has helped her patients achieve their health and activity goals through her work at North Shore Sports Medicine in North Vancouver.
Sarah is an active member of both the Canadian Physiotherapy Association and the Physiotherapy Association of British Columbia (PABC). She served on PABC's Business Affairs Committee for 6 years including 3 years as Chair of the committee and she just completed a term on the Professional Development Advisory Committee. In 2023, Sarah was honoured to be elected to the PABC Board and is committed to promoting the physiotherapy profession to government, insurance providers / funders, and the public.
Sarah continues to have a passion for learning and higher education. In 2018, Sarah completed her Master's of Business Administration (MBA) and is now working towards her PhD in health care marketing, specializing in patient psychology and treatment experience. She has won a number of awards for her research and academic pursuits, including the Joseph-Armand Bombardier Canada Graduate Fellowship valued at $105,000 granted to the top students in Canada by the Social Sciences and Humanities Research Council.
When she isn't practicing in the clinic, teaching or conducting research, Sarah stays active by hiking, running and swimming around the North Shore, and skiing at Whistler.
To book an appointment with Sarah, click here.
Lord Ferguson, S. (2023). Should we give patients what they want? Patient expectations and financial pressures need to be addressed to increase uptake of evidence-based practice. Musculoskeletal Science and Practice, 66, 102831.
Berthon, P. R., Lord Ferguson, S., Pitt, L. F., & Wang, E. (2023). The virtuous brand: The perils and promises of brand virtue signaling. Business Horizons. https://doi.org/10.1016/j.bushor.2021.10.006
Lord Ferguson, S., Smith, C., & Kietzmann, J. (2022). Hands-off? Lessons from high-touch professionals about going virtual. Business Horizons, 65(3), 303-313. https://doi.org/10.1016/j.bushor.2021.03.002
Lord Ferguson, S. (2022). Is the End of the Pandemic the End of Telerehabilitation?. Physical Therapy. pzac004. https://doi.org/10.1093/ptj/pzac004
Lord Ferguson, S., & Berthon, P. (2022). A renewable resource model of health decision-making: insights to improve health marketing. AMS Review, 12(1), 71-84. https://doi.org/10.1007/s13162-021-00208-w
Ezzat,. A, Esculier, J.F., Lord Ferguson, S., Napier, C., & Wong, S. (2022). Canadian physiotherapists integrate virtual care during the COVID-19 pandemic. Physiotherapy Canada, e20220092, https://doi.org/10.3138/ptc-2022-0092
Smith, J. B., Smith, C. G., Kietzmann, J., & Lord Ferguson, S. (2022). Understanding micro-level resilience enactment of everyday entrepreneurs under threat. Journal of Small Business Management, 1-44. https://doi.org/10.1080/00472778.2021.2017443
Lord Ferguson, S., Flostrand, A., Lam, J., & Pitt, L. (2022). Caught in a vicious cycle? Student perceptions of academic dishonesty in the business classroom. The International Journal of Management Education, 20(3), 100677. https://doi.org/10.1016/j.ijme.2022.100677
Lord Ferguson, S., Pitt, C., & Pitt, L. (2021). Using artificial intelligence to examine online patient reviews. Journal of Health Psychology, 26(13), 2424-2434.
Farshid, M., Lord Ferguson, S., Pitt, L., & Plangger, K. (2021). People as Products: Exploring Replication and Corroboration in the Dimensions of Theory, Method and Context. Journal of Business Research, 126, 533-541.
Berthon, P., Lord Ferguson, S., Hannah, D., Parent, M. (2020). Towards a Conceptualization of Secrecy in Marketing. Journal of Strategic Marketing. https://doi.org/10.1080/0965254X.2020.1853200
de Regt, A., Montecchi, M. & Lord Ferguson, S. (2020). A false image of health: how fake news and pseudo-facts spread in the health and beauty industry. Journal of Product & Brand Management, 29(2), 168-179.
Ferreira, C., Lord Ferguson, S., & Pitt, L. (2019). Entrepreneurial Marketing and Hybrid Entrepreneurship: The Case of JM Reid Bamboo Rods. Journal of Marketing Management, 35(9-10), 867-885.
Robertson, J., Lord Ferguson, S., Eriksson, T., & Näppä, A. (2019). The brand personality dimensions of business-to-business firms: a content analysis of employer reviews on social media. Journal of Business-to-Business Marketing, 26(2), 109-124.
Mills, A., Pitt, C., & Lord Ferguson, S. (2019). Advertising and Brand Management in the Era of Falsehood. Journal of Advertising Research, 59 (1), 3-8
Heinonen, K., Campbell, C., & Lord Ferguson, S. (2019). Strategies for Creating Value through Individual and Collective Customer Experiences. Business Horizons, 62(1), 95-104
Pitt, L., Lord Ferguson, S., & Berthon, P. (2018). The Transition from Products to Connected Health: Observations and Avenues for Future Research. Academy of Marketing Science Review, 8(3), 233-239