How ICBC Coverage Works
On April 1, 2019 ICBC changed the coverage for people who are injured in a motor vehicle crash. They changed the process, the amount and the types of coverage you can access. In most cases, you're entitled to physiotherapy treatment. For more information visit the ICBC website.
If you have coverage through ICBC, and you are entitled to treatments, you may begin physiotherapy immediately after you report your claim to ICBC. Visit the ICBC website to learn how. The physiotherapist does not need to check with ICBC for prior approval – up to the established limit of 25 visits. Provide your physiotherapist with your ICBC claim number, your adjustor's name, and phone number of your adjustor to begin treatment.