Employer Location
Prince George, BC
Employer
WorkSafeBC
Public or Private Practice Position
Public practice

We have opportunities for entitlement officers in our Worker and Employer Services division to provide timely, exceptional customer service and help workers with physical injuries. In this role, you’ll make entitlement decisions on claims, manage health care benefits, and answer questions about claim decisions.

 

If you are committed to providing compassionate service and have experience making well-reasoned decisions by applying law and policy, we have entitlement officer roles available in our Prince George office. Apply now – we’re reviewing applications weekly.  

 

Entitlement Officer Information Session – Prince George

Learn more about a rewarding career in entitlement with WorkSafeBC.

 

Location:      Prince George Conference and Civic Centre

                   808 Canada Games Way

Date:            Monday, June 10, 2019

Time:            5:00pm - 8:00pm

 

Please RSVP to: Prince George Entitlement Careers  by 3:00pm on Jun 5, 2019.

  

What you’ll do

As an entitlement officer you will:

  • Adjudicate claims related to workplace physical injuries
  • Gather information by telephone and in person, analyze information to determine relevant facts, and weigh evidence to make reasoned decisions in a timely manner
  • Review medical documentation and other evidence to determine the eligibility of workers for compensation benefits
  • Communicate verbally and in writing to workers, employers, health care providers, and other representatives to ensure that entitlement decisions are delivered and clearly understood
  • Support workers recovering from physical injuries by arranging short-term disability benefit payments and appropriate treatment
  • Ensure employers have an early return-to-work process in place

 

Is this a good fit for you?

We’re looking for people who can:

  • Exhibit excellent interpersonal skills and a high level of professionalism to provide empathetic, tactful, respectful, and courteous service
  • Manage emotionally sensitive conversations while demonstrating a high level of personal resiliency
  • Apply strong organizational and time management skills to handle a high volume of claims
  • Effectively communicate confidential and sensitive information to a wide variety of clients, both orally and in writing, using discretion and tact
  • Take initiative in complex matters
  • Make decisions when there may be disagreement
  • Work both independently and in a team environment

 

Your educational background and experience:

  • A post-secondary diploma or degree in business, healthcare, communications, science, or a related discipline
  • A minimum of 18 months of experience involving independent decision-making, and applying law and/or policy
  • A valid driver’s license
  • An equivalent combination of education and experience will be considered

 

    Level of Experience Preferred
    0-4 Years
    Work hours
    Full-time